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Terms of Service

Please read these terms carefully before using our website or placing an order. By accessing our site, you agree to be bound by these terms.

Med Tech Water Systems Company is Registered under MED-TECH WATER SYSTEMS, INC. Company, located at 1755 Woolner Avenue Suite B Fairfield, CA 94533, United States

MED-TECH WATER SYSTEMS, INC. operates both MedTechWater.com (Corporate Website) and MedTechWaterSystems.com (Official Online Store).


MED-TECH WATER SYSTEMS, INC. is the owner and operator of MedTechWater.com and MedTechWaterSystems.com.


medtechwater.com is our official corporate website, providing information about our company, water treatment solutions, and commercial services.


medtechwatersystems.com is our official e-commerce store, offering replacement parts, filters, membranes, water treatment products, and related accessories.

1. Acceptance of Terms

By accessing or using medtechwatersystems.com (the "Site"), creating an account, or placing an order, you ("Customer," "you," or "your") agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not use the Site or purchase any products from us.

2. Eligibility

You must be at least 18 years of age to use this Site and make purchases. By using the Site, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding agreement
  • You are using the Site for lawful purposes only
  • All information you provide is accurate, current, and complete

3. Account Registration

You may browse our Site without an account. To place an order, you may check out as a guest or create an account. If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion, including in cases of suspected fraud or policy violations.

4. Products & Pricing

We make every effort to display product information, specifications, and pricing accurately. However:

  • Product images are for illustrative purposes and may vary slightly from the actual item
  • We reserve the right to correct pricing errors and cancel orders placed at an incorrect price
  • Prices are listed in U.S. dollars and are subject to change without notice
  • Product availability is not guaranteed and may change without notice

5. Orders & Payment

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. An order is confirmed only when you receive an order confirmation email from us.

We accept the following payment methods (as displayed at checkout):

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • PayPal (where available)
  • Other payment methods as displayed at checkout

All transactions are processed securely through PCI-compliant payment processors. We do not store full payment card details on our servers. By submitting an order, you authorize us to charge the total order amount to your selected payment method.

We reserve the right to cancel orders in the event of pricing errors, fraud suspicion, stock unavailability, or payment failure, with a full refund issued to your original payment method.

6. Shipping & Delivery

Shipping terms, estimated delivery times, and carrier information are detailed in our Shipping Policy, which is incorporated into these Terms by reference. Risk of loss and title for products pass to you upon delivery to the carrier.

7. Returns & Refunds

Our return and refund procedures are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge and agree to the terms of that policy.

8. Intellectual Property

All content on the Site — including text, images, logos, product descriptions, graphics, and software — is the property of MED-TECH WATER SYSTEMS, INC. or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or create derivative works from any content on this Site without our express written permission. Unauthorized use of our content may violate copyright, trademark, and other applicable laws.

9. Prohibited Uses

You agree not to use the Site to:

  • Violate any applicable federal, state, or local laws or regulations
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Interfere with or disrupt the integrity or performance of the Site
  • Use automated tools (bots, scrapers) to extract data without our written permission
  • Engage in any form of harassment, abuse, or harmful conduct toward other users or our staff
  • Resell products purchased from our Site without prior written authorization

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranty regarding the accuracy or completeness of any product information, specifications, or descriptions.

Manufacturer warranties, where applicable, are passed through to you as the end purchaser. Contact us for details on manufacturer warranty terms for specific products.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MED-TECH WATER SYSTEMS, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS — ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless MED-TECH WATER SYSTEMS, INC., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of the Site or products
  • Your violation of these Terms
  • Your violation of any applicable law or the rights of a third party
  • Improper installation or use of products purchased from us

13. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Solano County, California.

You waive any objection to the laying of venue in such courts and waive any claim that such courts are an inconvenient forum.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. The "Last updated" date at the bottom of this page will reflect the most recent revision.

Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Contact Us

If you have questions or concerns about these Terms of Service, please contact us:

📞 +1 (707) 427-1564

🕐 Monday – Friday: 8:00 AM – 5:00 PM PST

Last updated: May 2025  |  MED-TECH WATER SYSTEMS, INC.